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Return a game on Steam, here's how to do it in 2024!


It's easy to return a game on Steam, here's how to do it in 2024 on all MS Windows OS!




Do you want to return a game you bought on Steam? And you want to know how to do it. A Steam game is not always exactly what you imagined it to be, or it doesn't work. Under certain conditions, you can return any Steam game and request a refund of your money.


Contents:

1.) ... A quick explanation of how to return a game on Steam!
2.) ... Fulfill further conditions to return a game on Steam!




1.) Briefly explained: Return a game on Steam!


1. The game must not be older than 14 days

2. The playing time of 20 hours has not been exceeded

If this is the case, simply request a refund!




1. Start your Steam client as usual

2. Go to Help and "Steam Support"

3. And select the game

4. Then click on Technical Problems

5. And simply request a refund !

( ... see image 1 points 1 to 4 )

PS:
If you scroll down a bit, you can select the type of refund. Usually you can request to receive your money as a convenient Steam credit, or a refund to the original payment method, PayPal, ... etc.


(Image-1) Return a game on Steam, here's how to do it in 2021!
Return a game on Steam, here's how to do it in 2021!


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2.) Fulfill additional conditions to return a game on Steam!



To return a game on Steam, you must meet certain conditions and there are some guidelines you must follow. Here is a guide on how to return a game on Steam:


Time limit:
You can return a game within 14 days of purchase as long as you've played it for less than 2 hours. If you pre-ordered a game, you can return it until the release date or 14 days after purchase, whichever is later.

Sign in: Make sure you're signed in to your Steam account

Open the Steam client: Launch the Steam client on your computer

Click "Help": Go to "Help" in the top menu bar and select "Steam Support".

Select a game: Select the game you want to return. You can find it in your library under "Games".

Select an issue: Select "A problem with a game".

Select "I want to return this game": Select this option from the options presented.

Provide a reason: You'll be asked to provide the reason for the return. Select an appropriate reason from the list.

Confirm and request: Click Next and follow the on-screen instructions to complete the return request.

Info:

Waiting for approval: Steam will review your request and if it meets their return policy, you will be refunded. This may take a few days depending on your payment method. It's important to note that not all games on Steam are refundable. Once-used DLC (Downloadable Content) and certain other items are generally non-returnable. Make sure you follow Steam's return policy before submitting a return request.



FAQ 108: Updated on: 26 February 2025 08:33 Windows
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